Author: Judy Johnson, Les Dakens, Peter Edwards, Ned Morse
Publisher: John Wiley & Sons
SwitchPoints is the inspiring story of how Canadian National Railway (CN) advanced from good to great in a few short years–becoming North America's top-performing railroad and a favorite with of corporate customers and investors. In it, the authors reveal how company-wide culture change propelled this aging transportation giant to become the profitable powerhouse it is today. Rich with insights and anecdotes, SwitchPoints offers lessons that can be applied to any organization seeking to improve the bottom line by improving their culture.
Author: Steve Jacobs
Publisher: Greenleaf Book Group Llc
What's the secret to superior execution? Is it brilliant strategy? Better processes? Superior technology? No. None of these suffices individually, or even in combination. To perform well over the long term, to make everyone's valiant efforts work and “stick,” you need another ingredient, something basic and seemingly ordinary: behavior. New results require new behavior. It's that simple—and that difficult. The Behavior Breakthrough reveals the quiet revolution that is underway in pioneering and successful organizations. Their people routinely focus on “move the needle” priorities, they skillfully identify the new actions that are required to win, and they consistently perform them. In this compelling book, organizational behavior expert Steve Jacobs and his colleagues explain how these companies do it, presenting the game-changer for new business results. They offer lessons on identifying high-impact behavior, fostering it, and building new and lasting competitive advantage. Moreover, they share the important implications of behavioral leadership for breakthroughs in executing business plans, coaching for elite performance, guiding large-scale change, building culture, and accelerating talent strategies. Distilling decades of research and experience, the authors deliver a career-changing and life-changing book that will give you “new eyes,” simple models for everyday use, and inspiring and instructive stories of Fortune 500 leaders who have won big results.
Author: Howard Green
Hunter Harrison, the revolutionary railroader from Memphis, dramatically turned four publicly traded companies into cash machines. Starting as a laborer when he was a wayward teenager, Harrison spent a half century in the rail business and nearly two decades running Illinois Central, Canadian National, Canadian Pacific, and CSX. Never accepting the status quo, Harrison not only renovated established railroads, he forced an industry to shape up. As the pre-eminent proponent of Precision Scheduled Railroading, Harrison created approximately $50 billion in shareholder value. Charming, profane, and not afraid to make enemies, the no-bullshit CEO let nothing get in his way. At the same time, he was a talent scout and coach to thousands, and a devoted father and husband for more than fifty years. Railroader offers insights into running all businesses. Howard Green's unauthorized, highly personal biography is deeply researched, based on conversations with Harrison over several years. It also includes candid stories from Harrison's family and colleagues--those who admired him and those who criticized him. Green's access and decades of experience give him the unparalleled ability to tell the story of this uncompromising leader who both inspired and infuriated.
Author: ROBERT D. KREBS
Publisher: Indiana University Press
When Robert D. Krebs joined the ranks of Southern Pacific Railroad in 1966, the industry had been in decline for decades, and the future of trains was in peril. Despite these obstacles, Krebs fell in love with the rugged, competitive business of railroads and was determined to overcome its resistance to change and put rail transportation back on track. By the age of 40, Krebs was president of the Southern Pacific Railroad and had also served as chief executive of both the Santa Fe Railway and Burlington Northern Santa Fe Railway companies. Riding the Rails: Inside the Business of America's Railroads details Krebs's rise to a position of influence in the recovery of America's railroads and offers a unique insider's view into the boardrooms where executives and businessmen reimagined transportation in the United States.
Before becoming Senior Vice-President of Human Resources at Maple Leaf Foods in 2011, Les Dakens headed up HR at CN. Based on his experience with culture change, Les wrote the best-selling book Switchpoints: Culture Change on the Fast Track to Business Success . In this e-presentation, Les reflects on the lessons learned when he took on the complex task of changing an organization & rsquo;s culture to make it more resilient and adaptable to future change. He discusses the challenges he encountered, the successes, and how others can use culture as a lever to improve performance. Cheryl Fullerton joins him for a discussion of the role of culture in the engagement strategy at Maple Leaf Foods and how engagement is the key cultural quality that supports high performance.
Author: Joanna Barclay
Publisher: Morgan James Publishing
Change is the new norm in society, and it's having a devastating impact on organizations. The proof? Insecure, demoralized employees and the lowest levels ever of employee engagement. North America employee engagement is between 26-30 percent, and in Asia it's between 6-12 percent. That's a lot of untapped employee potential! In Conscious Culture, Joanna Barclay shares thirty years of business transformation experience. Leaders learn how to awaken the life-force energy within values, ethics, and leadership that ignites performance and employee engagement. With the ABCs of culture change, she provides a blueprint for leaders to consciously create a high-performing, values-driven organization. Values energize us-they give us joy when they are lived and frustration when they are not. They embody our heart and soul, calling us to action and helping us perform to our highest potential. Leaders will learn the importance of facilitative leadership and how to tap the wisdom of the group, unify employees, and connect hearts and minds to create a WOW culture. Conscious Culture is for leaders who want to: · become an employer of choice and build a high-performing work environment · learn how to generate greater engagement and increase productivity · build a new culture after a merger or acquisition · transition from personal excellence to organizational excellence How are you consciously investing in your culture-or do you have unconscious, default culture? "In 2011, Joanna was integral in transforming my client engagement network from a loose committee to a strong leadership team. This was achieved through the use of the Barrett's Cultural Transformation Tools. But the best tool of all was Joanna herself." Daniel Leclair, director general, Public Works and Government Services Canada
Author: Graham Lowe
Publisher: University of Toronto Press
The current global economic environment is defined by unprecedented uncertainty, a premium placed on knowledge, and the threat of future talent scarcity. Key to an organization's success under these conditions is its ability to strengthen the links between people and performance. Creating Healthy Organizations provides executives, managers, human resource professionals, and employees an action-oriented approach to forging these connections by creating and sustaining vibrant and productive workplaces. A healthy organization operates in ways that benefits all stakeholders, including employees, customers, shareholders, and communities. Using a wide range of examples from a variety of internationally based industries, Graham Lowe integrates leading practices with research on workplace health and wellness, quality work environments, employee engagement, organizational performance, and corporate social responsibility to make a compelling business case for creating healthy, resilient, and sustainable organizations. Creating Healthy Organizations offers readers, whether CEOs or front-line workers, an innovative framework and practical tools for planning, implementing, and measuring healthy change in their workplaces.
Author: Frances K. McSweeney, Eric S. Murphy
Publisher: John Wiley & Sons
This combined survey of operant and classical conditioning provides professional and academic readers with an up-to-date, inclusive account of a core field of psychology research, with in-depth coverage of the basic theory, its applications, and current topics including behavioral economics. Provides comprehensive coverage of operant and classical conditioning, relevant fundamental theory, and applications including the latest techniques Features chapters by leading researchers, professionals, and academicians Reviews a range of core literature on conditioning Covers cutting-edge topics such as behavioral economics
Author: James Meek
Publisher: Farrar, Straus and Giroux
From James Meek, the award-winning author of the international bestseller The People's Act of Love, comes a rich and intricate novel about everything that matters to us now: children, celebrity, secrets and shame, the quest for youth, loyalty and betrayal, falls from grace, acts of terror, and the wonderful, terrible inescapability of family. Ritchie Shepherd, an aging pop star and a producer of a reality show for teen talent, is starting to trip over his own lies. Maybe filming a documentary about his father, Captain Shepherd, a British soldier executed by Northern Irish guerrillas, will redeem him. His sister, Bec, is getting closer and closer to a vaccine for malaria. When she's not in Tanzania harvesting field samples, she's peering through a microscope at her own blood to chart the risky treatment she's testing on herself. She's as addicted to honesty as Ritchie is to trickery. Val Oatman is the editor of a powerful tabloid newspaper. The self-appointed conscience of the nation, scourge of hypocrites and cheats, he believes he will marry beautiful Bec. Alex Comrie, a gene therapist (and formerly the drummer in Ritchie's band), is battling his mortally ill uncle, a brilliant and domineering scientist, over whether Alex might actually have discovered a cure for aging. Alex, too, believes he will marry Bec. Colum O'Donabháin has just been released from prison, having served a twenty-five-year sentence for putting a gun to Captain Shepherd's head when he refused to give up an informer. He now writes poetry. Their stories meet and tangle in this bighearted epic that is also shrewd, starkly funny, and utterly of the moment. The Heart Broke In is fiction with the reverberating resonance of truth.
Author: John P. Kotter, Dan S. Cohen
Publisher: Harvard Business Press
Moving beyond the process of change Why is change so hard? Because in order to make any transformation successful, you must change more than just the structure and operations of an organization—you need to change people’s behavior. And that is never easy. The Heart of Change is your guide to helping people think and feel differently in order to meet your shared goals. According to bestselling author and renowned leadership expert John Kotter and coauthor Dan Cohen, this focus on connecting with people’s emotions is what will spark the behavior change and actions that lead to success. Now freshly designed, The Heart of Change is the engaging and essential complement to Kotter’s worldwide bestseller Leading Change. Building off of Kotter’s revolutionary eight-step process, this book vividly illustrates how large-scale change can work. With real-life stories of people in organizations, the authors show how teams and individuals get motivated and activated to overcome obstacles to change—and produce spectacular results. Kotter and Cohen argue that change initiatives often fail because leaders rely too exclusively on data and analysis to get buy-in from their teams instead of creatively showing or doing something that appeals to their emotions and inspires them to spring into action. They call this the see-feel-change dynamic, and it is crucial for the success of any true organizational transformation. Refreshingly clear and eminently practical, The Heart of Change is required reading for anyone facing the challenges inherent in leading change.
Author: Dilek Cetindamar, Tugrul Daim, Berna Beyhan, Nuri Basoglu
Publisher: Springer Science & Business Media
The scale and complexity of research and practices of open innovation mandate a correspondingly sophisticated form of decision making. Strategic Planning Decisions brings together a number of tools that ease the decision process in technology companies, providing both conceptual frameworks and practical applications. Innovative approaches are presented such as an ontology-based model where all the relevant aspects of a potential technology are interrelated to provide a comprehensive and logically connected data pool for decision makers. Divided into two sections, Strategic Planning Decisions describe both strategic approaches using the decision tools, and tactical approaches. Some of these tools are expanded while some others are embedded in a model that will lay the ground for practical application. These include: bibliometric analysis, ontology, roadmapping, lead user, six sigma, and multi-actor & multi-objective decision making methods Recent research and relevant theory are balanced with up–to–date practical applications and hands–on techniques making Strategic Planning Decisions ideal for engineers who wish to keep up–to–date with current ideas in the field of TM. It also provides workable methods for practising managers from all levels who wish to apply a more rigorous approach in their work and consultants concerned with technology assessment and its management.
Author: Marion Zimmer Bradley
Traitor's Sun continues the epic saga of Darkover, the award-winning series by Marion Zimmer Bradley. Her most brilliant and popular creation, the Darkover books take readers to a planet torn by rebellion--and struggling for freedom...
Author: Jane Bailey, Valerie Steeves
Publisher: University of Ottawa Press
eGirls, eCitizens is a landmark work that explores the many forces that shape girls’ and young women’s experiences of privacy, identity, and equality in our digitally networked society. Drawing on the multi-disciplinary expertise of a remarkable team of leading Canadian and international scholars, as well as Canada’s foremost digital literacy organization, MediaSmarts, this collection presents the complex realities of digitized communications for girls and young women as revealed through the findings of The eGirls Project (www.egirlsproject.ca) and other important research initiatives. Aimed at moving dialogues on scholarship and policy around girls and technology away from established binaries of good vs bad, or risk vs opportunity, these seminal contributions explore the interplay of factors that shape online environments characterized by a gendered gaze and too often punctuated by sexualized violence. Perhaps most importantly, this collection offers first-hand perspectives collected from girls and young women themselves, providing a unique window on what it is to be a girl in today’s digitized society.